Documentation

Email Settings

Configuring outbound email delivery and managing email templates

Last updated: Feb 09, 2026

Email Settings

Configure outbound email delivery and manage email templates.

General Configuration

FieldDescription
Mail DriverSMTP, Amazon SES, or Log/Testing
From EmailSender email address for all outbound emails
From NameSender display name
Reply-To EmailEmail address for customer replies

SMTP Server Details

FieldDescription
SMTP HostMail server hostname (e.g., smtp.gmail.com, smtp.mailgun.org)
SMTP PortServer port (typically 587 for TLS, 465 for SSL)
SMTP UsernameAuthentication username
SMTP PasswordAuthentication password
EncryptionTLS, SSL, or None

Email Templates

Manage the content and design of transactional emails. Templates are organized by category:

Account Emails

TemplateTrigger
Email VerificationSent when a new account needs email verification
Password ResetSent when a customer requests a password reset
Welcome EmailSent upon successful account registration

Order Emails

TemplateTrigger
Order PlacedSent when a new order is submitted
Order ShippedSent when an order shipment is created
Order DeliveredSent when an order is marked as delivered
Order CancelledSent when an order is cancelled

Invoice Emails

TemplateTrigger
Invoice EmailSent when an invoice is generated

Payment Emails

TemplateTrigger
Payment ReceivedSent upon successful payment confirmation
Payment FailedSent when a payment attempt fails

Shipment Emails

TemplateTrigger
Shipment ShippedSent when a shipment is dispatched
Shipment DeliveredSent when a shipment is delivered

Credit Memo Emails

TemplateTrigger
Credit Memo CreatedSent when a refund credit memo is issued