Documentation

Credit Memos

Documenting refunds issued against orders

Last updated: Feb 09, 2026

Credit Memos

Credit memos document refunds issued against orders.

Credit Memo Listing

ColumnDescription
Credit MemoUnique credit memo identifier
OrderAssociated order number
CustomerCustomer name
StatusCredit memo status
MethodRefund method
AmountRefund amount
DateCredit memo date
ActionsView, Print

Credit memos are created from the order detail page when processing a full or partial refund.